Terms & Conditions


- Payments & Bookings

Payment of a non-refundable 50% deposit will secure your booking.  The deposit will be deducted off the final amount which will be payable no later 7 than days prior to the photo-shoot.  Bookings made on short notice (within 7-days of the shoot date) need to be paid upfront in full.

- Banking details (EFT)

Ken Treloar Photography Consulting and Services (Pty) Ltd
Bank: FNB Cheque/Current Account
Account #: 62301230570
Branch Code: 252145

- Copyright & Privacy

Your privacy is important to me. However, although you will keep the digital negatives, I own the copyright on every image and may use the photographs for advertising my services and promoting myself on my website, blog, or other wedding/photographic websites, magazines and in photography competitions. 

NB: If you DO NOT wish for your photographs to be used in any of the above - kindly write to me in person and I will be sure to keep all your files strictly confidential. 

Please credit “Ken Treloar Photography” with any images published on social channels such as Facebook, Instagram, and Twitter, or placed in magazines, blogs, or entered into any competitions - thank you!

My social media tag is: @kentreloarphotos

- Suppliers

Please do not give suppliers/venues/third-parties copies of the images. I can ensure that all parties involved will receive a DVD or USB-stick of a selection of the images for their own use on their websites or for other promotional purposes.

- Indemnity

Ken Treloar Photography warrants that every effort will be taken to provide high-quality photographic services. In the event of illness, accident or any other event disabling the photographer from fulfilling his obligations, the photographer is willing to provide/arrange for a replacement.

Both Ken Treloar and the client agree that the photographer is not responsible for damages, emotional or otherwise.

Backup equipment is provided at every shoot. Additionally, although every effort is taken to creatively capture key moments of your shoot as per requirements, these moments can never be guaranteed (For eg. On occasion using a flash in a certain building may be forbidden, or taking photos during certain parts of the meeting/ceremony/event).

Ken Treloar Photography will take the utmost care with regard to transportation, downloading and backing up of all memory cards. 

In the extremely unlikely event of damage, loss or theft to the photos/memory cards, Ken Treloar Photography will refund all payments received. In the event of only a percentage of photos being unretrievable or lost, the limit liability for a partial loss of originals shall be a prorated amount based on the percentage of originals lost.

- Travel & Accommodation

Return travel from Kenilworth is charged at R3/km.
If your shoot is further than 100km from Kenilworth, overnight accommodation will be added working on R700 per night basis.

For destination weddings, flights, car hire, and accommodation, an additional amount will be added to the package costs. I will always undertake to travel in the most affordable and economical way possible. 

I undertake to allow plenty of time to arrive at the event earlier than due and I am not responsible for incidents on the road or at airports that may cause delays or unforeseen cancellations, thus causing late arrival.

- General

Please allow 24-48 hours for post-production of photographs. Kindly understand that if your shoot is 3 hours or more this period will need to be extended to 48-96 hours where required.

The final product/batch of photographs are to be collected from my studio in Kenilworth.
If you require delivery and/or courier services it is at an extra cost. If the delivery address is not too far from Kenilworth, Ken Treloar Photography may choose to waive this extra cost, and this option is at the sole discretion of the photographer.

Having the photos on DVD/USB-stick means you can print copies for your family and friends. In order to
keep control over the quality of the reprints, I would recommend using a professional lab,
rather than a high street lab, I will be happy to recommend a lab on request.

Once you have taken delivery of your DVD/USB-stick it will be your responsibility to make back-up
copies for safekeeping, as I will only keep a copy on my system for up to a maximum of 3-months.

- Weather

In the event of challenging or inclement weather conditions such as heavy/torrential rain or wind, I will do my best to work with an indoor alternative or other location option.

- Assistance

I sometimes work with an assistant, depending on the size of the event or for intricate/complicated shoots and challenging locations. If an assistant does come along, please reserve a place for each of us at the event/venue.