Frequently asked questions


The Shop

  • I'VE BOUGHT A PHYSICAL ITEM - WHAT HAPPENS NOW

All physical items will be shipped ASAP after ordering. You will always be notified of when items ships.

If you have not received a purchase confirmation or shipping related email, simply get in touch with me and I will make sure you get it.

 
  • I'VE BOUGHT A "PRE-ORDER" ITEM - WHAT HAPPENS NOW?

Pre-order items will only ship according to the date listed on the item description. 
You will always be notified of when items ships.  

If you have not received a purchase confirmation related email, please get in touch with me and I will make sure you get it.

 
  • I'VE JUST BOUGHT A DIGITAL PRODUCT - WHAT HAPPENS NOW?

All digital products purchased (this includes $0 free-gifts) will either open in a new browser window for you to download, or will be mailed to you directly.

All details on how to download or open your digital product will be listed on the item description. If you need a hand - you can always get in touch with me.